TERMS & CONDITIONS

PARROT OX | POPP LOUDER

1. About these terms
1.1 These terms apply to everyone who enrols in the inaugural intake of POPP Louder, run by [Parrot Ox] (“Parrot Ox”, “we”, “us”).
1.2 By completing your purchase, you agree to these terms.
1.3 If you’re enrolling on behalf of an organisation, you confirm you have authority to agree to these terms for that organisation.

2. What you’re buying
2.1 Twelve months of access to the POPP Louder online course, starting formthe date your full payment is received6. Access ends at 11.59pm AEDT twelve months following this date.]
2.2 That access includes the following.

  • Four modules and 32 lessons, released as follows. Modules 1 and 2.

  • Worksheets, templates and example materials for each lesson

  • The add-ons. These are the So You Want To Go To Edinburgh workbook, the Parrot Ox Edinburgh Fringe Guide, the POPP Strategy Workbook and the POPP Presenters Presentation Workbook

  • A regular live Q&A on Zoom for the 12 months of access

  • Video check-ins, and monthly emails over the year.

2.3 The pathways (Fast Track, Steady and Long Runway) are suggested rhythms. You can change pathway at any time by letting us know.

3. Places and enrolment
3.1 The inaugural intake is capped at 15 places. Places are confirmed in the order payments are received.
3.2 Enrolment closes at 11.59pm AEDT on Friday 13 November 2026, or earlier if all places are filled.
3.3 One enrolment covers one person. An organisation that wants more than one team member to take part needs one enrolment per person.

4. Price and payment
4.1 The inaugural price is $2,498 AUD [plus] GST per person. This price applies to the inaugural intake only.
4.2 Payment is due in full at checkout through Squarespace.
4.3 You’ll receive a tax invoice by email once payment is processed.
4.4 International participants are responsible for any bank fees, currency conversion costs or local taxes.

5. Refunds and transfers
5.1 Before the course starts. If you change your mind before 11.59pm AEDT on Sunday 15 November 2026, email us and we’ll refund 50% of the fee paid.
5.2 After the course starts. If you let us know within 14 days of your paid in full date, and you’ve watched no more than 3 lessons, we’ll refund 50% of the fee. After that, fees aren’t refundable.
5.3 Transfers. Before 16 November 2026 you can transfer your place to someone else at no cost. After that, places can’t be transferred. We require this request in writing, and we reserve the right to decline this pending the transfer details, or lack of provided.
5.4 Deferral. If something major happens in your life after the course starts, talk to us. We may be able to move you to a later intake at our discretion.
5.5 If we cancel the inaugural intake for any reason, you’ll get a full refund.
5.6 Nothing in these terms limits your rights under the Australian Consumer Law. If the course isn’t delivered as described, you may be entitled to a refund or remedy regardless of this clause.

6. Your access
6.1 Your login is for you only. Sharing your login, or giving others access to the course, isn’t permitted and may result in your access being ended without a refund.
6.2 We’ll do our best to keep the platform running smoothly, but we can’t guarantee it will be available at all times. If there’s an extended outage, we’ll extend your access by the same amount of time.
6.3 Please download any worksheets, templates and add-ons you want to keep before your access ends. We won’t be able to retrieve them for you afterwards.

7. Live Q&As
7.1 Live Q&As run on Zoom. Dates and times are sent at enrolment and published on your dashboard as they are set throughout the duration of the course. We’ll pick times that work across the group as best we can, but we can’t suit every time zone.
7.2 If we need to reschedule a call, we’ll give you at least 48 hours’ notice unless an emergency has occurred—in which we will aim to notify you ASAP.
7.3 Calls are recorded and the recordings are shared with your intake only, on the course dashboard. By joining a live call, you consent to being recorded. If you’d prefer not to appear, keep your camera off and use the chat.
7.4 What’s said on the calls stays in the room. Please don’t share other participants’ projects, questions or information outside the course.
7.5 We expect everyone on the calls to be respectful. We may remove anyone who isn’t, and may end their access without a refund.

8. Postcards
8.1 Postcards are posted to the address you give at checkout. Please let us know if it changes.
8.2 We’re not responsible for postcards lost or delayed in the post, though we’ll happily resend one if it goes missing.

9. Using the materials
9.1 All course content belongs to Parrot Ox or is used with permission. This includes the videos, slides, worksheets, templates, add-ons and recordings.
9.2 You can use the worksheets and templates to develop your own work, or your organisation’s work. Adapting them is encouraged. That’s what they’re for.
9.3 You can’t copy, resell, redistribute, publish, or teach from the course materials. You also can’t upload them to any AI tool or shared drive that others can access.
9.4 Example info packs from Parrot Ox productions are shared with the permission of the companies involved. They’re for learning only and can’t be copied, shared or reused.

10. What we can and can’t promise
10.1 POPP Louder gives you strategy, tools and support. It can’t guarantee bookings, commissions, funding or any other outcome. Getting work programmed depends on many things outside anyone’s control.
10.2 Nothing in the course is legal, financial or tax advice. For contracts, visas, tax or insurance, get advice from a qualified professional.
10.3 To the extent the law allows, our total liability to you is limited to the fee you paid for the course.

11. Changes
11.1 We may update lessons, add materials or adjust the schedule to make the course better. We won’t reduce what’s described in clause 2 without offering you a fair remedy.
11.2 If we need to change these terms, we’ll let you know by email. Changes won’t apply retrospectively to your enrolment unless you agree.

12. Privacy
12.1 We collect your name, email, postal address, location and the information you give us about your work so we can run the course and send your emails and postcards.
12.2 Your details are stored in Squarespace and Flodesk. We don’t sell or share your information with anyone else.
12.3 You can unsubscribe from marketing emails at any time. Course emails will continue while your access is active.

13. Ending access
13.1 We may end your access without a refund if you seriously or repeatedly breach these terms, particularly clauses 6.1, 7.4, 7.5 or 9.3.

14. Governing law
14.1 These terms are governed by the laws of [New South Wales], Australia.

15. Contact
Questions about these terms, refunds or your enrolment go to [hello@parrotox.com.au].